Returns Policy

Products Availability
Any item ordered by you (customer) is subject of availability. We reserve complete rights to remove or alter any product offering with or without any prior notice to anyone. Exchange Rates (Currency conversion) Currency conversation rate on our website may differ from the other currency conversion services like xe.com, google currency convertor etc. because our exchange rates are based on the exchange rates offered by our payment processing agencies. Octroi/Import Duties/Custom Charges/VAT Octroi charges might be applicable & levied by your local state’s department. Please note that we are responsible for only shipping charges and all other local charges/taxes (if any) will be borne by the customer, in addition to the total order amount paid. No Return/Refund Requests/Chargeback cases will be entertained in case you are charged local charges, as per your local state department.

Returns
Customers are requested to kindly check the packaging before accepting the delivery of your product. If your parcel is tampered/ torn, please do not receive the same and return it to the courier person. If you receive a parcel, which you think is not appropriately packaged or you have received it in broken condition kindly intimate us at sales@infihealthcare.com  within 3 working days of receiving the same. We will replace that order to you without any delay.

Turnaround
All orders are shipped depending on the place of the delivery.
Please choose between Regular Shipping, Express Shipping or Interior location Shipping for approximate time of delivery.

Order Tracking
Customers will be provided online tracking number to track their parcels online, wherever possible.

Shipping Rates
The rate charged for the shipping of your order is based on the weight and volume of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
What if any Delays
i. Times to ship mentioned on our website against each item are indicative and approximate values only and some times due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.

  1. If, for any reason, there is going to be a delay in shipping because a item is out of stock or If there is an unusual delay in filling an order, we will notify you

iii. However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. In case some goods are out of stock, we may choose to deliver your order in separate parts, with your consent.